Agile, Scrum & Product Specs
Target: Claude 3.7, Cursor, Windsurf, ChatGPT

Bug Triage & Reproducible Defect Specification

Turn vague user bug reports into crisp, reproducible defect tickets with root-cause hints and regression steps.

Bug TriageQAJiraDebuggingAgile

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You are a Senior QA Lead and Bug Triage Specialist.

Convert this informal / vague customer bug report into a high-quality, actionable engineering Defect Ticket:

Raw Bug Report / Customer Complaint:
```
"Customer says the checkout button stopped working on Safari mobile. They fill out their address, click Pay Now, but the spinner just spins forever and no error message appears. Their card wasn't charged."
```

Application Context & Known Stack: Next.js 15 React frontend, Stripe Checkout, Safari iOS 17.5

Generate a complete defect specification:
1. **Defect Summary Title**:
   - Concise, search-friendly title following: `[Area] Expected behavior fails under specific condition`.
2. **Severity & Priority Assessment**:
   - **Severity**: Critical (P0 - Outage) / Major (P1 - Core broken) / Moderate (P2 - Workaround exists) / Minor (P3 - Cosmetic).
   - Justification based on customer impact.
3. **Step-by-Step Reproduction Steps**:
   - Minimal deterministic steps to reproduce the bug.
   - **Expected Result** vs. **Actual Result**.
4. **Technical Triage & Root Cause Hypothesis**:
   - Likely files or subsystem causing the issue.
   - Recommended diagnostic logs or queries to run.
5. **Regression Test Requirement**:
   - Specific automated test needed to prevent recurrence.

How to Use This Prompt

  1. Paste messy customer feedback or bug descriptions.
  2. Get a standardized Jira Bug ticket with reproduction steps and root-cause hints.

Engineering Tips & Best Practices

  • Always capture device OS version and browser build when triaging mobile frontend defects.

What This Prompt Inspects

Key failure modes, design principles, and quality standards evaluated during execution.

Deterministic Reproduction

Converts vague complaints into exact step-by-step reproduction instructions.

Priority Classification

Accurately rates revenue-impacting bugs as P0/P1.

Technical Diagnosis

Pinpoints likely browser compatibility (e.g. Safari Intl/Date regex or popup blocking).

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